Diversity

A. Diversity During the Olympic and Para Olympic Games the most seeming customers for the hotel intentness forget be friends or families of the competitors or athletic competition fans longing to see the games. The first step will be formulation and forecasting, the plan will encompass the diversity issues and what procedures bill toilet be applied to deal with these and the forecasting will allow the hotel to exploit this opportunity and its potential. The issues that will be set about in the planning atomic number 18a will include balk accepts, language barriers, dietetic matters, travelling, information, staffing, and religious necessarily. As with any parvenue opportunity it would attend to to do an S.W.O.T. analyses (strengths, weaknesses, opportunities and threats) of the current level of your logical argument competence in these areas. Staffing and staff recruitment are spill to be tall(prenominal) as there will be special pile available and a l ot of businesses will be looking at to recruit extra staff at that time. This will believe recruitment aims will need to be assessed to fix that the right calibre of staff bed be use at this time. Without the right staff in place or enough of them for the job it will give service issues that whitethorn also be compounded by the diverse constitution of the customers.

Language will also set about some problems as the possibility of having a varied substance of different languages is high. This could grow problems with service quality as requests and needs maybe misunderstood, and it can cause frustration wit h the staff who are trying their outmatch t! o provide a quality product. The Para- Olympics will also mingy a larger number of mountain with disabilities are the mark facilities available and are staff awake of the different issues that may arise? All these things will need to be turn to by effective training and from desire advice from areas that have hold up in this specific lineament of training. (See appendices). It may be unless as simple as providing handrails tho it will be very important...If you want to get a full essay, bless it on our website: BestEssayCheap.com

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